Waiter/ Waitress (2)

Also known as: Table Server, Table tender, Food Service Assistant, Floor Tender, Waitress

As a waiter/waitress, you welcome guests and create the optimal dining experience at the restaurant. It is your responsibility to ensure that guests have the correct food and there is no service delay.

Your day-to-day duties may involve:
• meeting and greeting guests
• advising guests about menu items
• taking guests orders
• clearing and wiping down tables
• collecting payment at the end of the meal

The waiter/waitress will advise guests about the food and drink available and serve their meals. You will also clear plates and other unwanted items from the table, replenish drinks and wine glasses, and maintain the cleanliness of the venue. You will also be responsible for greeting guests, showing them to their table, taking orders and collecting their payment at the end of the meal.

You’ll liaise with the kitchen team let them know the dishes they must prepare. Between each meal you’ll clear the table and take the chance to maximise sales with recommendations and suggestions. At the end of the service you will direct the customer to the till and process the payment.

As a waiter/waitress it’s crucial that you are welcoming and have great customer service skills.